Possible causes
- Tripped breaker or GFCI
- Failed outlet
- Loose connection
- Open neutral
- Damaged wiring
Safe checks before you call
- Check for a tripped GFCI in nearby rooms if the area is safe.
- Unplug devices from the dead outlet.
- Do not remove the outlet cover or touch wiring.
Professional assessment: A professional can determine whether the problem is limited to the device or affects the circuit.
When it may be urgent
Call faster if multiple outlets are out, the outlet is warm, or there are buzzing sounds, odor or discoloration.
FAQs
Why would multiple outlets stop working?
They may share a circuit, GFCI protection or a wiring problem that affects downstream devices.
Can a dead outlet be dangerous?
It can be if the cause is loose wiring, heat damage or a fault. Visible damage or odor deserves prompt help.